Terms and Conditions/Cancellation Policies
Gratuities in the spa are not included in your spa get-a-way package price or on day spas. Tipping is optional, if you feel your massage therapist or esthetician did a great job, feel free to tip them. Tip envelopes are available in the spa.

Adventure/Spa Get-a-Way Packages Cancellation Policy
All spa getaways booked within 45 days of check in are paid in full at time of booking. All reservations are firm. We are a small boutique spa, once you have made a reservation your room in the spa is confirmed and we do not overbook, therefore if you cancel your reservation without 45 days notice we cannot refund , you must purchase travel insurance for this purpose.

When a spa getaway reservation is made 46 days or more before check in, a 50% deposit is required to confirm the reservation. All reservations are firm and you must purchase travel insurance for the purpose of cancellation.  If a reservation needs to be changed we require 2 months notice  a $75.00 administration fee is payable to change the date of a reservation.

We recommend our guests purchase travel insurance to cover the cost of a cancellation.

Day Spa Cancellation Policy
All Day Spa reservations are firm.

We need 14 days notice to change a day spa date - $25 admin fee applies (if a second change is requested, a $75 admin fee applies). All admin fees must be paid at time of change by credit card.

Once you have made a reservation, your room in the spa is secure and we do not double book.

In the event of a "no show" your gift certificate is void.

In the even of late arrival, you will miss time off your services.

Please plan on arriving 30 minutes prior to your first scheduled service to allow time to change into a robe and slippers, enjoy refreshments and snacks.

All Day Spas are sold as gift certificates and paid for in full at time of booking.

Gift certificates are non refundable.

Bed and Breakfast Cancellation Policy
All Bed and Breakfast is paid in full at time of booking.

30 days notice is required to cancel a reservation, less a $50 administration fee.

We recommend all travellers purchase travel insurance to cover the costs in the event of having to cancel.