Terms and Conditions/Cancellation Policies
We are a small unique Spa Retreat , once you make a reservation for a spa getaway, B&B or a adventure package, your room and room in the spa is reserved, we do not overbook, and cannot fill cancelled reservations on short notice.

We recommend all travellers purchase travel insurance in the event of a cancellation.

A 50% deposit is required on all reservations, the balance is payable at time of reservation.

If a reservation is made within 45 days of check in, full payment at time of booking.

In the event that a reservation is cancelled, your 50% deposit is usable for up to one year for a spa getaway, day spa or adventure package.

Day Spa Cancellation Policy
All Day Spa reservations are firm.

We need 14 days notice to change a day spa date - $25 admin fee applies (if a second change is requested, a $75 admin fee applies). All admin fees must be paid at time of change by credit card.

Once you have made a reservation, your room in the spa is secure and we do not double book.

In the event of a "no show" your gift certificate is void.

In the even of late arrival, you will miss time off your services.

Please plan on arriving 30 minutes prior to your first scheduled service to allow time to change into a robe and slippers, enjoy refreshments and snacks.

All Day Spas are sold as gift certificates and paid for in full at time of booking.

Gift certificates are non refundable.

We recommend all travellers purchase travel insurance to cover the costs in the event of having to cancel.